Website: http://www.pitneyworks.co.uk
Postal Addresses, telephone numbers and e-mail addresses can be found in the "Contact" section of the website.
Company Background
Initially founded as a postage meter company some eighty years ago, Pitney Bowes has grown, via a combination of tactical acquisition and innovation, to a leading contender in the mail stream business. It operates in over 130 countries, employing 35,000 people. Pitney Bowes Management Services (PBMS) UK has its headquarters in Hemel Hempstead, Hertfordshire, and employs some 1250 people nationwide.
Product Range
Mail Management
Pitney Bowes provides office technologies and services that help companies gain efficiencies and capitalize on opportunities. Our entire organization is focused on the application of practical, innovative business solutions. Pitney Bowes solutions include a wide range of mailing and document technologies, efficiency management services and one-to-one management expertise.
Document Messaging Technologies (DMT)
DMT focuses on delivering professional services, addressing the needs of larger companies, with high-volume mail requirements. Technology improvement has allowed DMT to provide integrated solutions for information management.
Document Process Outsourcing
PBMS' solutions cover the entire document management life-cycle including creation, production, distribution, archiving and retrieval. On-site services, along with dedicated off-site centres provide tailored solutions for maximum efficiency, quality and reliability, by offering a portfolio of services to suit the clients' business needs.
Small Business Solutions
"Personal Post" Franking Machine
Mail costs can be decreased by up to 11% by switching to franking. The "Personal Post" franking machine, specifically designed for small businesses, confers several advantages.
1. Postage may be ordered speedily by 'phone.
2. It ensures the correct postage amount, reducing costs from "overstamping"
3. All types of mail are catered for, including standard letters and packages, along with recorded / special delivery.
Additional information is available on 0800 0857143. A helpline for other enquiries is provided (08705 252525 or ukenquiries@pb.com).
Payment Methods
Pitney Bowes offer two payment options for replenishing franking machine postage and purchasing other supplies.
Pre-payment through "Postage By Phone"
"Postage By Phone" offers automatic meter refills via the telephone system. The system is fast and efficient, offering reliability and maximum user friendliness. Postage value can be re-charged 6 days a week between 7.00am to 8.00pm. It is the preferred payment method of some 100,000 customers.
Those choosing to pre-pay for postage hold an agreed deposit balance with Pitney Bowes that reflects typical monthly mailing volumes. When postage is downloaded, the difference is collected, ensuring that the account balance is kept at pre-agreed level. For example, if the agreed deposit balance is £200, this amount will be automatically collected from the account. When postage is downloaded, the difference is taken from the account, so the balance of the account remains at £200, ready for the next transaction.
Payment in Arrears through "Purchase Power"
Pitney Bowes "Purchase Power" allows franking machines to be topped up immediately, with postage to the required level, and paid for at a later date. "Purchase Power" allows 55 days before payment is due.
Consolidated billing allows other Pitney Bowes purchase to be added to a "Purchase Power invoice, saving the time, inconvenience and cost of making multiple payments. For those leasing mailing systems, the lease will remain unaffected and will be billed separately. In order to comply with UK legislation, Pitney Bowes operates four different Barclays bank accounts. Payment must be made to the correct account to ensure its correct processing. For example, if you need to make a "Postage By Phone" payment and a lease payment, these payments will need to be paid into separate bank accounts and not combined into one payment.
In Conclusion
Pitney Bowes focuses on practical, innovative business solutions. They endeavour to help customers produce, distribute and manage their mail. A range of software and hardware solutions provide for streamlined operations, enabling all businesses to reduce costs, along with enhancing customer acquisition and loyalty.
